Summary
The city is contracting with Polimorphic for an AI service that answers common questions by phone, text, or web chat around the clock, in up to 30 languages. It should cut repetitive calls to on-call staff, and the city can cancel if it underperforms.
At a glance
- Total mentions
- 1
- Last 30 days
- 0
Last discussed Jun 9, 2026.
Impact analysis
💰Financial impact
Costs $12,485, already budgeted last year, with the flexibility to cancel the four-year deal.
✅Who benefits
Residents with after-hours or language-access needs, plus on-call staff fielding fewer routine calls.
Mentions & discussions (1)
We'll email you when it's on an upcoming agenda and when it's voted on, at most once a day.
The weekly brief for De Pere, WI
What the council decided, in plain English — one email a week.
Free. Unsubscribe with one click any time. We never sell your email.